Anthropometrics without numbers!

(Anthropometrics without Numbers! An Investigation of Designers' Use and Preference of People Data By Nickpour F and Dong H) There is still missing knowledge to encourage and support designers in adoption and implementation of inclusive design. Some of this missing knowledge comes in the form of anthropometric data which provides accessible information on users' capabilities and limitations. Support and resources for designers on this type of data seems to be limited and exclusive. This study focuses on evaluating the existing use of anthropometric data by professional designers, aiming to explore means of presenting such data more effectively. Ten UK-based design consultancies were interviewed and completed questionnaires collecting information on designer’s current use of anthropometric data, their suggestions on presentation of that data and their preferences on data tools. It is concluded that the use of anthropometric data sources by designers is very limited and minimal; experienced designers tend to rely mainly on experimental methods such as physical prototyping and engagement with people. The results provide insights into designers' existing approaches to data collection and use. This study highlights the need for development of a highly visual, simple and intuitive data tool based on the interviewed designers’ preferences and suggestions. This has to be done by carefully adopting the designers’ existing approaches to data collection and use and by adapting existing data into that

Beyond accessible mobility: Insights into psychosocial inclusivity dimensions in personal transport

The authors and IOS Press. © 2016 The authors and IOS Press.The importance of psychosocial aspects has been gradually recognised in the field of inclusive design. A critical review of existing literature, however, such as design, healthcare, psychology, and sociology, on psychosocial aspects of inclusivity identifies a two-fold research gap which is a limited understanding of both definition and dimensions of psychosocial inclusivity in the field of inclusive design. Such concept of psychosocial inclusivity is an inherently context-dependent and multi-faceted concept. Accordingly, a 'personal mobility' was focused on in this paper as one key context to explore psychosocial inclusivity to facilitate thorough and in-depth study of this concept. In this study, therefore, the interviews with 37 mobility-challenged participants were performed, and then the interview data was analysed by using a coding analyses to identify key psychosocial factors of inclusive design based on participants' lived-experiences

Mentality Shift in Inclusive Design: From Physical to Psychosocial Inclusion.

With the dual demographics of people with disabilities and an aging population, inclusive design has been recognised as a design application for designing products, environments and services. Also psychosocial aspects have been used for increasing quality of life in many fields of studies. However, it is not thoroughly and fully applied yet in the field of inclusive design. It is because, the physical aspects have been mainly focused rather than psychosocial aspects in the existing conventional inclusive design principles and applications. With this limited information of the concept of psychosocial aspects in the field of inclusive design, an initial definitions and frameworks for psychosocial inclusion were identified from literature analysis in this research. This initial definition and framework were then developed through an interview study. Hence, the developed definition and framework for psychosocial inclusion in the field of inclusive design were suggested. Theses definition and framework will be refined and verified through a number of research studies such as field study and Delphi interview study in later stages. The final definition and framework may play a potentially crucial role in the future of inclusive design

Designing ergonomics data tools for designers

Copyright © 2002-2010 The Design Society. All rights reserved.Ergonomics provides important user data for design. However, when interviewing designers about their use of data in the design process, we found that experienced designers' use of ergonomics data were very limited. Being "out of date", "irrelevant" and "hard to understand and work with" were the main comments on existing ergonomics datasets, especially anthropometrics. The eleven designers interviewed all tend to adopt more experimental approaches to data capture, for example, through building ergonomics rigs and conducting user tests. They prefer designer-friendly user data tools, e.g. relevant, intuitive, highly visual tools which are fast and easy to learn and to work with; and prefer tools that are compatible with other design tools they typically use. Based on the designers' preferences and suggestions, we have prototyped a number of new tools for communicating user data to industrial designers. Two workshops were organized to evaluate the effectiveness of these tools with novice and professional designers. The feedback from the workshop participants was used for further development of these user data tools.EPSR

Beyond Accessible Aisles? Psychosocial Inclusivity of Shopping Experience: an ethnographic investigation

Purpose: There is currently a limited understanding of psychosocial aspects in inclusive design, although the importance of non-physical inclusion has been recognised. This paper reports a study of older individuals' supermarket shopping experience, designed and conducted to identify any possible psychosocial components in inclusive design. Methods: Empirical investigations; ethnographic interviews (n = 31); creative workshop (n = 19); observations (n = 8), were conducted with participants aged 60 and over to identify key psychosocial components in their supermarket shopping experience. The results from these investigations were analysed using thematic coding analysis methods. Findings: Findings suggest four major dimensions including 'cognitive', 'social', 'emotional', and 'value' factors, define and affect psychosocial inclusivity of older adults' supermarket shopping experience. Each factor is further defined and detailed with a series of sub-themes, and key aspects in regard to each dimension are highlighted

Design Meets Death. A case of critical discourse and strategic contributions

End-of-life is a profound and inevitable part of life, and thus, human condition. It raises significant and critical questions around the meaning, purpose, fairness and quality of life, on multiple individual, inter-personal, and societal levels. Design for end-of-life is an emerging area, gaining visibility and interdisciplinary interest. Current contributions around design and end-of-life are however, limited and disjointed, lacking in critical knowledge base and strategic vision. While valuable, such rush into interventional, operational and incremental contributions, is archetypal of design’s ‘problem-solving’ approach, and would risk obscuring the broader and potentially significant theoretical, methodological, and empirical contributions between design and end-of-life. This paper argues the case for adopting a ‘problem framing’, transdisciplinary, systemic approach to this fascinating emerging field. By initiating, for the first time, a theoretically and empirically informed critical discourse between the two fields of design and end-of-life, critical questions, strategic opportunities, and significant contributions between the two fields could be identified and outlined

A conceptual framework for inclusive digital storytelling to increase diversity and motivation for cultural tourism in Thailand

Cultural tourism is considered to be a niche market and little attention has been paid to it, as compared with mass tourism. Moreover, visitors have little motivation to visit actual historical sites and read the story displayed behind the exhibitions. These issues highlight a good opportunity to increase further potential extended tourism and increase the motivation of visitors. To broaden and increase the potential market, this study applies inclusive design principles as 'understanding and designing for diversity' and presents reports on the first study. To increase the motivation of tourists, this study adopts digital storytelling as 'the guideline to increase motivation' and illustrates this in the second study

Digital Storytelling Guideline Applied with Inclusive Design for Museum Presentation from Experts’ and Audiences’ Perspectives for Youth

Copyright © 2023, Common Ground Research Networks. The majority of young tourists are not interested in museums since most presentations do not make a connection with this group. Moreover, most digital storytelling presentation guidelines are created based on expert recommendations, and not on audience perspectives and needs. Hence, the aim of this research is to cocreate and propose a digital storytelling presentation guideline including both experts’ and audiences’ views to motivate young tourists to engage in museums. For experts’ recommendations, seventeen face-to-face interviews were conducted. For audiences’ views, thirty-seven interviews were set up to understand what they really need. As a result, this study creates nine factors for digital storytelling presentation guidelines for museums. The value of this guideline is to propose: (1) on-site presentations at the museums; (2) virtual online presentations; and (3) short presentations to attract prospective tourists to come to museums.School of Architecture, Art and Design, King Mongkut’s Institute of Technology Ladkrabang (KMITL), Thailand [2566-02-02-09]

Applying Inclusive Design and Digital Storytelling to Facilitate Cultural Tourism: A Review and Initial Framework

Informed Consent Statement: EC-KMITL_65_095. Data Availability Statement: Not applicable.Copyright © 2023 by the authors.. This article aims to review and identify key challenges and opportunities in the interrelationship between cultural tourism, inclusive design, and digital storytelling fields.. The literature review included searching Scopus, ScienceDirect, and Google Scholar for three main field keywords, drawing 421 articles between 1990 and 2022. Content analysis was applied to literature findings and five categories with twenty-three themes emerged accordingly: (1) issues in cultural tourism; (2) diversity in museums; (3) inclusive design in museums; (4) motivation in museums; and (5) digital storytelling in museums. The article further discusses the nuanced relationship between these three fields and proposes an initial framework to help future growth of cultural tourism through increasing visitors’ motivation and diversity. As such, the work aims to facilitate cultural tourism as an activity that better reflects the diversity of its potential audiences and proactively addresses their needs, requirements and interests.National Research Council of Thailand (NRCT), grant number N42A650227

Museums for Older Adults and Mobility-Impaired People: Applying Inclusive Design Principles and Digital Storytelling Guidelines—A Review

The research problems addressed in this article pertain to the limited understanding and insufficient availability of digital storytelling guidelines for elderly and physically impaired individuals in museum presentations. The objective of this review is to explore digital storytelling guidelines along with the latest technology in museums catering to older adults and those with mobility impairments. This literature review included databases such as Scopus, ScienceDirect, and Google Scholar, covering the period from 2000 to 2023. Researchers comprehensively examined and employed content analysis to categorize all papers into three primary themes: (1) inclusive design for museum presentations; (2) trends in technology for digital storytelling in museum presentations; (3) guidelines for digital storytelling in museum presentations. This review article could enhance understanding and promote diversity, accessibility, and motivation among two specific groups of museum visitors, both onsite and online.This research was funded by the School of Architecture, Art, and Design, King Mongkut’s Institute of Technology Ladkrabang (KMITL), grant number 2567-02-02-009